MSYA BEAUTY IN VICTORIA Privacy Policy

Your booking time slot will be reserved especially for you. Cancellations and no shows leave gaps in our schedule that cannot be filled due to time constraints and prevent us from accomodating other clients waiting for appointments

PRE PAYMENT is required to secure all bookings. Your reservation fee will need to be paid at the time of booking an appointment. All payments can be paid by credit/debit card, PayPal or cash and this will be credited towards the total booking price. Fuis required to secure all bookings. Your reservation fee will need to be paid at the time of booking an appointment. All payments can be paid by credit/debit card, PayPal or cash and this will be credited towards the total booking price.

CANCELLATIONS 

We understand you may not be able to make it to your booking due to unforseen circumstances. We kindly ask you to inform us 24 hours prior to your booking time if you will not be coming in. 

NO SHOWS  

If you do not come to your appointment in 15 minutes. We will deduct $79 of the service.

LATE ARRIVALS  Please call us if you think you will arrive late for your reserved appointment time. If possible we will try to adjust our schedule. However we can not give a guarantee, so please be aware that your treatment time may be shortened with a full cost charged.  

ARRIVAL 

Please arrive 5 minutes early for your first appointment, and 5 minutes early for all other appointments. This will give you the necessary time to settle in and fill out any forms or use the bathroom and remove any make-up if need be.   

IMPORTANT

We offer professional lash and brow services therefore it is the clients responsibility to make sure all makeup and/or old lash glue is removed prior to commencement of all services. It is vital for all Lash services that any old glue is removed from the lash roots to ensure proper adhesion of new lashes.  We do not perform refills or finish work started by other lash technicians. All products used by other salons will need to be removed by us first in order to achieve the best possible results for our clients. 

REFILL LASH EXTENSIONS 

we count form the last appointment. 

PLEASE note that it is the duty of the client to adhere to all aftercare instructions given by us. Any reactions to eyelash extensions are not foreseeable by MSYA Beauty in Victoria Eyelash Extensions skilled and trained staff. Whilst the utmost care is taken, no refunds will be issued for reactions. first you need go to the doctor and we do offer a free removal in 3 days if any reactions occur. Please contact with the salon immediately if you become aware of allergic reaction so we can assist you as quickly as possible.

GUARANTEE FOR LASH EXTENSION  At MSYA BEAUTY IN VICTORIA we take great pride in offering premium lash services for all our clients and we believe the quality of our work is second to none. If you have any concerns with the service you received. Let us know within 3 days and we will fix it to your satisfaction at no extra charge.  

***We do not accept customer who have a history of glue allergy and do not remove contact lenses during the treatment for lash extensions and lash lift. And we do not accept customer who have allergy , pregnant and sick.

*** Not discounted on Sunday and public holidays.

***NO REFUND ANY CASE***

Thank you for your understanding and continued support allowing us to do what we love.     

MSYA BEAUTY IN VICTORIA  Team